Next, download my Security Check from here or here. I am unable to run "unhide". I think the file associations are messed up. It is asking me what to use to open the program. The icon looks okay, like a white suitcase with a red cross so I thought that it downloaded okay, but as I said, when I double clicked on it, the computer asked me what to use to run it. I right clicked on my desktop hoping to rearrange the icons in order to find "unhide" in the first place, and it never did bring up the menu for arranging icons.
Then, I right clicked on "unhide" in order to maybe see the properties of it, and never did get properties of it.
I decided to come here instead and let you know what is going on. Yes, unfortunately, I'm getting nowhere. I was unable to run "unhide". It tries to run it as a WinRAR file. I vaguely remember a glitch years ago where my computer changed winzip files to winrar files but I cannot remember why.
I think this has more to do with the virus this time though. It keeps hanging on step 3 of 4 at a certain point. I tried twice and spent about 3 hours on it. The file it is hanging on is an old installation of a bad antivirus called defender pro 15 in 1.
So, I tried to delete that with Revo. Again, my computer will not let me run the revo. Something is wrong with associations. Sorry that I cannot follow the directions you left for me, but I guess you will have to help me with this association problem first. I tried to research it myself but I'm thinking I'd rather you direct me. Then I did manage to run "Revo" uninstaller which I simply HAD to do because every time I tried to run ESET it would hang on a certain file an installation file for an old antivirus we had on the computer.
I had to get all the old remnants of that off the computer. I went into a less affected user profile and the file associations are not affected on that user profile. I am able to run. I ran Revo, completely uninstalled all registry components of that old antivirus we are no longer using, and then was able to run ESET, albeit it took 4 hours to run a scan of my computer.
I pasted the log below. A trojan cleaned by deleting - quarantined C. A application cleaned by deleting - quarantined C. Zugo application cleaned by deleting - quarantined C. Out of date service pack!! You asked me to let you know how things are running afterward. I am posting the scans immediately in order to get a response from you as soon as possible, to be perfectly honest.
I'm guessing that the remaining issues are going to be the trouble with file associations trouble running. I'll tinker around and see how things run I guess. Thanks again for your help. I really do need this computer to be operational as I have missed an entire week of work on it, although an insecure computer is of no use to me in my line of work, so it has to be done correctly, and again, many thanks for your volunteering your time to help me out.
Okay, since you asked me to let you know how it is running after I did the scans, and now that I have been tinkering around with it a bit I managed to fix the. Seems to have worked like a charm.
I see in your Security scan that it is saying I am running on Windows Service pack 2 and that all my Java, Adobe, etc I think the virus somehow did that. I was on Service pack 3, I'm sure I was. My computer, during this virus ordeal, started showing the red shield and telling me that my automatic update is not turned on. When I click on it, it says it cannot activate automatic update from that location and that I must go to the control panel to activate automatic update.
However, when I go to the control panel to activate automatic updates, I already have them turned on. Something screwy going on there. I am going to send you a private message as I have posted multiple times here in the last 24 hours and haven't heard anything, so I am wondering if possibly the notification is not working again although I acknowledge you might be busy Not complaining, just covering all the bases by sending a message.
Hope I'm not being rude. Thanks for the poke, but keep in mind that every time you reply, you get pushed to the bottom of my reply-to list. Click OK afterward. Sorry about that, I actually did not realize that I was going to the end of the line every time I posted a reply to my topic. You can also use automatic removal program or Spyware Doctor for the last action.
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