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I'm having problems installing the software for a wireless network connection. Cloud or Mobile. Select the questions to view the answers Where can I find information about Epson iPrint app?
Copy or Print. Select the questions to view the answers How do I set up my product for the fastest printing? How do I print a borderless photo from Windows or my Mac? Can I print on transparencies? How do I print a multi-page document from Windows or my Mac so it stacks in the correct page order?
How do I restore the colors in faded photos? How do I copy a document or photo using my product's control panel? Printing and scanning seems slow on my product when I use a wireless connection router or access point. I can print wirelessly to my product on my home network, but I can't print when I connect the same computer to a VPN virtual private network. When I try to print to my product in Windows 7, printing is slow or my product stops printing.
Does OS X support manual duplex printing with my product? It takes a long time to copy a document. Error Messages or Lights. I see the message Network Connection Failed when I install my product's wireless network software. Page Manager. I see the message Installation Failed or Installation could not be completed due to the following error: 0x11 when I install my product software.
I see the message Cannot connect to Internet in Windows 8. The message Parts inside your printer are reaching their end of service life appears when I print. Select the questions to view the answers How do I send a fax? How do I create a header for my faxes? What are speed dial and group lists and how do I create them for my fax numbers? Will I lose faxes stored in the fax memory if my product is turned off? Can my product still send and receive a fax if an ink cartridge is expended or not installed?
I'm having trouble sending or receiving faxes. Can I use a pre-paid calling card to send a fax? How do I confirm my fax was sent? How do I restore my original fax settings? My product is unable to receive faxes after I changed the number of rings to answer, V. Will my fax still go through if I receive an error during transmittal?
When I send a hand-written fax, the recipient can't read the fax content. How do I add a delay when I fax to an International number? How do I use an answering machine with my fax? How do I change the baud rate on my fax?
How do I clear the fax header on my product? I can send a fax but can't receive one. What is the difference between Auto and manual answer? I can receive faxes but not send them. How many pages can I store in the fax memory? Can I use digital voicemail with my fax? How do I print faxes stored in the fax memory when my product has an expended ink cartridge? The fax header gets cut off when I send a fax. I cannot access the fax settings on my product's control panel.
Image Quality or Appearance. Select the questions to view the answers An area I highlighted with a fluorescent or neon marker does not appear in my scan. Select the questions to view the answers The color ink cartridge is expended even though I print in black only. Why does this happen? How do I know when an ink cartridge needs to be replaced? I installed new ink cartridges and my product seems to be doing a long cleaning cycle. Is this normal?
Which ink cartridges should I use with my product? How do I change the ink cartridges? How long should an ink cartridge remain in my product if it's not used often? How do I print using black ink only in Windows?
Can the printer still print if an ink cartridge is expended or not installed? I brought my product with me to a different country and can't find ink for it. Memory Cards or External Devices.
Select the questions to view the answers Can I just pull the memory card out of my product when I'm finished printing? Which memory cards are compatible with my product? How do I read a memory card inserted in my product over a network connection?
Is this normal? Which ink cartridges should I use with my product? How do I change the ink cartridges? How long should an ink cartridge remain in my product if it's not used often? How do I print using black ink only in Windows? Can the printer still print if an ink cartridge is expended or not installed? I brought my product with me to a different country and can't find ink for it.
Memory Cards or External Devices. Select the questions to view the answers Can I just pull the memory card out of my product when I'm finished printing? Which memory cards are compatible with my product? How do I read a memory card inserted in my product over a network connection?
What is the largest supported memory card for my product? Can I read or write to my memory card when my product display indicates that one or more ink cartridges are expended?
Paper or Media. Select the questions to view the answers I'm having paper feed problems. How can I prevent my product from feeding multiple pages at the same time? Does the type of paper I use really make a difference? What kind of paper gives the best results for high quality printing? How should I load envelopes? How do I know which paper or media type to select in my product's driver? Can I use sheet labels with my product? Can I print on Vellum paper? Ink smears when I print envelopes.
Can I use hole-punched paper with my product? Heavy coated or thick paper does not load correctly or loads skewed. Print Quality or Appearance. Select the questions to view the answers The quality of my printed output is unacceptable.
My printout has lines running through it. My printout has incorrect margins. My product is printing blank pages from Windows or my Mac. My printout has incorrect or missing colors. The image look inverted, as if viewed in a mirror. The printout is grainy. My printout contains garbled characters when I print from Windows or my Mac. The printout has a slight slant. My printout is blurry or smeared. My product's Fix Red Eye setting does not fix the red eye in my photo.
How do I reduce the appearance of red eyes in my photos? Web pages don't print the way they appear on my monitor. How do I change the font size of text when I print from software in Windows? Select the questions to view the answers How do I scan to email?
I am unable to scan from my computer. The quality of a scanned image with Epson Scan is poor. My product detects only one of two photos placed on the scan bed when I use the copy function on the control panel. How do I decide which resolution to select when scanning from Epson Scan? I want to enlarge an image that I'm scanning with Epson Scan. How do I obtain the best quality? How do I use the control panel buttons to scan a photo to my memory card?
Can I scan from my product's control panel to my computer over a network connection? I am having trouble scanning over the network.
When I turn on my product, the scanner connection fails. When I use the Scan to PC feature, my computer name does not appear on my product's control panel.
When I scan using Epson Scan, the preview window is in landscape view. How can I change it to portrait view? What is the maximum number of pages that I can scan into one PDF file? How do I scan a document so I can edit the text in a word processing program? Can I scan if an ink cartridge is expended in the product? How do I save my scans to a specific folder when using the Scan to PC button? How do I scan a photo without scanning the entire scanner glass? Software or Setup. Select the questions to view the answers I'm having problems installing the software.
I cancelled the software installation before it was complete. I'm having problems installing the software for a wired network connection. I'm having problems installing the software for a USB connection.
Can I select a print resolution by indicating a specific dpi dots per inch setting? Can I use my product on a network? How do I set default print settings when I print from Windows or my Mac? What information do I need to know before I install my product on my wireless network?
How do I change the default name? I installed my product's software for a wireless connection, but I cannot print. There is no IP assigned to my product it's 0. The settings are grayed out in Epson Scan on my Mac. I'm setting up my product with a wireless Ad Hoc connection and cannot print. How do I manually assign a static IP address to my product?
How do I install the latest scanner driver on my Mac? Can an unauthorized user access my network if I select Unblock or Allow during the EpsonNet Setup software installation?
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